IT Operation Core
Centralize all IT operation requests and execution tasks through workflow management. From software installations to account provisioning, streamline your IT operations with automated workflows and seamless interdepartmental communication.
Standardized operations and forkflows anyone can execute naturally
Break down business flows to the task level and templatize them as procedures. Standardize operations that tend to be person-dependent, such as account issuance, device lending, and license granting, enabling highly reproducible operations.
Integrate approval processes to balance governance and speed
By incorporating approval processes into business workflows, even approvals and authorizations can be executed within procedures. Automate from approval to execution while maintaining governance, achieving both security control and business speed.
No ledger, no procedure. End-to-end management and operations
Ledgers (information management for devices, accounts, licenses, etc.) and procedures (application, approval, execution) work together. When applications are completed, ledgers are automatically updated, preventing duplicate management and information discrepancies between tools. Build a true operational foundation that integrates static information management and dynamic business operations.
Modules
Get your operations done
Account Provisioning/Deactivation
Accept applications from employees and contractors to provision and deactivate accounts. Incorporate approval processes and business processes for each target software.
Email Address Issuance
Accept applications from employees and contractors to issue email addresses on Google, Microsoft, or in-house systems.
Device Inventory
Realize device inventory through self-reporting by employees and contractors based on management labels. Simply scan QR codes or barcodes to submit inventory reports.
Device Setup/Arrangement
Execute business processes for device arrangement and setup while integrating with the marketplace.
Device Exchange/Lending/Repair
Accept applications for device exchange, lending, and repair, and incorporate business processes including device procurement.
License Assignment/Removal
Accept applications from employees and contractors to assign and remove licenses. Incorporate approval processes and business processes for each target license and software.
Shared ID/Group Creation
Accept applications for creating shared IDs/groups and managing members. Manage shared ID login credentials and synchronize groups with compatible SaaS platforms.
Shared Cloud Storage Creation/Permission
Manage the creation and access permissions of cloud storage shared externally, such as Google Drive or Box.
Network/VPN Connection
Grant employees and contractors permission to connect to internal networks or VPNs and manage access.
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